http://www.harlandeducation.com/bankubul/index.php Copyright 2012, The Education Support Team The Education Support Team en-US SPHPBLOG 0.4.8 http://www.harlandeducation.com/bankubul/index.php?entry=entry110119-112456 Harland Clarke is pleased to announce a new series of courses: The Management Training Program.

NEW! Management Training Program: This program is divided into three categories: Management 100, Management 200 and Management 300. It replaces the existing Leadership and TQM Courses. Management 100 and 200 are currently available in your Course Catalog. Look for Management 300 to be released shortly. The Leadership and TQM courses and Categories will be phased out 3/31/2011. Please begin assigning the Management Training Program Courses instead of Leadership and/or TQM courses as soon as possible and complete any previous assignments for Leadership and/or TQM by 3/31/2011.

Management 100 courses are designed for newly promoted managers, employees yearning to be managers, or for existing managers. It focuses on key management elements and includes:

MGT 102—Effective Communication Skills for Managers

* Methods of Communication
* Active Listening Skills
* Nonverbal Communication Skills
* Presentation Skills
* Business Writing

MGT 103—Managing Yourself and Your Priorities

* Time Management
* Project Management

MGT 104—Business Ethics and the Law

* Employment Law
* Business Ethics

Management 200 courses build upon Management 100 learning and include more intense and defined management topics:

MGT 201—Advanced Communication Skills for Managers

* Giving and Receiving Feedback
* Successful Negotiation Skills
* Conflict Management
* Interviewing Skills
* Leading Effective Meetings

MGT 202—Managing and Coaching for Success

* Management Styles
* Coaching for Success
* Managing the Generations
* Dealing with Difficult Co-Workers

MGT 203—Managing Your Department Effectively

* Planning and Budgeting
* Performance-Based Appraisals

MGT 204—Managing Stress and Delegation

* Stress Management
* Delegating

Management 300 (coming soon) focuses on strategic thinking and “next level” management strategies. It is recommended that you complete Management 100 and 200 courses as prerequisites to this course material. Management 300 contains:

MGT 301—Leading an Organization

* Understanding Leadership
* Difference Between Leadership and Management
* Strategies for Becoming a Better Leader

MGT 302—Change Management

* Managing Change Within Your Department
* Managing Change Within Your Financial Institution

MGT 303—Strategic Thinking

* Strategic Planning and You
* Benefits of Scenario Planning

MGT 304—Sharing and “Living” Your Vision

* Developing a Shared Vision
* Sharing Your Vision with Your Team

Management 100 and Management 200 courses are currently available. Look for Management 300 to be released in the next few weeks.

Please note that the Management Training Program will replace the Leadership and TQM Categories and those courses will no longer be available after 3/31/2011.

We continually strive to bring you new and exciting course content that adds value to your learning experience. Look for continuing updates throughout the year. We hope you enjoy this addition to the University.



The Education Support Team]]> University Updates http://www.harlandeducation.com/bankubul/index.php?entry=entry110119-112456 The Education Support Team Wed, 19 Jan 2011 18:24:56 GMT http://www.harlandeducation.com/bankubul/index.php?entry=entry100419-083126 Harland Clarke is pleased to announce the release of new Consumer Education training modules.

Harland Clarke has completely revised and updated our Consumer Education package. This collection of consumer-focused training modules is a great way for your financial institution to provide consumers with up-to-date, critical financial information about some of the hottest topics in the market today.

All of our courses have been either revamped or newly created to provide you with the “latest and greatest” information available. We also continue to offer courses that assist younger people with learning about how to manage their finances properly as well as other critical information about general financial well-being. The following are just some of the topics included:

Loan Modification/HAMP
Foreclosures
HARP
Credit Card Rules
Identity Theft and Fraud

Additionally, there are new Spanish language modules that address many of the same issues available in English.

If you are a current Consumer Education subscriber, your modules will be automatically updated between March 22, and March 26, 2010.

This update will not affect the Online University.]]> University Updates http://www.harlandeducation.com/bankubul/index.php?entry=entry100419-083126 The Education Support Team Mon, 19 Apr 2010 14:31:26 GMT http://www.harlandeducation.com/bankubul/index.php?entry=entry100302-112245 Harland Clarke is pleased to announce the release of new University content.

NEW! REG 137 - Regulation AA - Unfair or Deceptive Acts or Practices. The Federal Trade Commission Act (FTC Act) requires each federal bank supervisory agency to institute procedures for handling consumer complaints involving unfair or deceptive acts or practices by financial institutions under its jurisdiction. Regulation AA is the result of this requirement for the Federal Reserve System. This course provides an overview of Regulation AA’s guidelines for unfair and deceptive acts or practices, and a comprehensive overview of the credit practices rule as found in Regulation AA and how it affects your financial institution.

NEW! REG 138 - Credit Card Accountability, Responsibility, and Disclosure Act (Credit CARD Act). In May 2009, the Credit Card Accountability, Responsibility, and Disclosure Act, or the Credit CARD Act, was enacted to amend the Truth in Lending Act (which implements Regulation Z). This Act limits when credit card issuers can increase interest rates and bans billing and payment practices that the Federal Reserve considers to be “unfair or deceptive.” This course covers how the law affects credit card rates, terms and fees, and the youth market, and discusses the credit card disclosure requirements, penalties for non-compliance, and other related information.

These new courses are now available. We continually strive to bring you new and exciting course content that adds value to your learning experience. Look for continuing updates throughout the year.

We hope you enjoy this addition to the University.

The Education Support Team]]> University Updates http://www.harlandeducation.com/bankubul/index.php?entry=entry100302-112245 The Education Support Team Tue, 02 Mar 2010 18:22:45 GMT http://www.harlandeducation.com/bankubul/index.php?entry=entry100302-073223 Harland Clarke is pleased to announce the release of multiple University content updates in January and February 2010.

The following courses have been updated:

* REG 102 - Regulation CC (Availability of Funds and Collection of Checks Act)

* REG 104 - Regulation E (Electronic Funds Transfer Act)

* REG 105 - Regulation Z – Truth in Lending Act

* REG 109 - Children’s Online Privacy Protection Act

* REG 125 - Age Discrimination Employment Act

* REG 127 - Health Insurance Portability and Accountability Act (HIPAA)

* HSA 100 - Health Savings Account

* IRA 110 - IRA Training Program


We continually strive to bring you new and exciting course content that adds value to your learning experience. Look for continuing updates throughout the year.

We hope you enjoy this addition to the University.

The Education Support Team]]> University Updates http://www.harlandeducation.com/bankubul/index.php?entry=entry100302-073223 The Education Support Team Tue, 02 Mar 2010 14:32:23 GMT http://www.harlandeducation.com/bankubul/index.php?entry=entry091210-151627 REG 500—Certification has been updated and broken into sections to provide a comprehensive review of the Compliance category in easier-to-manage segments.

One updated course and five new courses now provide comprehensive exams for all Compliance courses:


REG 500 – Certification REG 100 – REG 105
REG 501 – Certification REG 106 – REG 111
REG 502 – Certification REG 112 – REG 117
REG 503 – Certification REG 118 – REG 123
REG 504 – Certification REG 124 – REG 129
REG 505 – Certification REG 130 – REG 136


The updated course has replaced the existing course, and new courses are available as of December 9, 2009. This update did not affect learning or testing in any other areas of the University.

We continually strive to bring you new and exciting course content that adds value to your learning experience. Look for continuing updates throughout the year.

We hope you enjoy this addition to the University.

The Education Support Team]]> University Updates http://www.harlandeducation.com/bankubul/index.php?entry=entry091210-151627 The Education Support Team Thu, 10 Dec 2009 22:16:27 GMT http://www.harlandeducation.com/bankubul/index.php?entry=entry091007-075211
UPDATE! REG 111 - Real Estate Settlement Procedures Act (RESPA)/ Regulation X: The Real Estate Settlement Procedures Act (RESPA), or Regulation X, is a consumer protection law designed to assist account holders become better mortgage loan consumers. It provides regulations for settlement costs and procedures in a mortgage loan transaction. RESPA is enforced by the Department of Housing and Urban Development (HUD). . This course provides an overview of Regulation X and how it relates to your financial institution.

This course has been updated to incorporate:
All the latest regulatory changes to RESPA that will become effective on January 1, 2010, including providing links to samples of the new GFE and HUD-1 Settlement Statements.

A new Functional Application lesson, which provides students with an opportunity to test the knowledge they have received using actual “real life” scenarios.

Updated lesson and course reviews to reflect updated course content.

Doubled the pool of course exam questions. The updated exam will choose 20 questions randomly from the pool.

The updated course will be available after 4pm PST on Friday, October 9, 2009. The existing course will be unavailable from 2pm to 4pm PST on October 9 to facilitate the update. We apologize in advance for any inconvenience this may cause. The update will not affect learning or testing in any other areas of the University.

We continually strive to bring you new and exciting course content that adds value to your learning experience. Look for continuing updates throughout the year.

We hope you enjoy this addition to the University.

The Education Support Team]]> University Updates http://www.harlandeducation.com/bankubul/index.php?entry=entry091007-075211 The Education Support Team Wed, 07 Oct 2009 13:52:11 GMT http://www.harlandeducation.com/bankubul/index.php?entry=entry090820-123810
1) Open-End Credit – General Information and Disclosures; and
2) Open-End Credit – Credit Cards.

Please review the material to make sure you understand the new rules required by all financial institutions in this area.

The updated course is now available.

We continually strive to bring you new and exciting course content that adds value to your learning experience. Look for continuing updates throughout the year.

We hope you enjoy this addition to the university.

The Education Support Team]]> University Updates http://www.harlandeducation.com/bankubul/index.php?entry=entry090820-123810 The Education Support Team Thu, 20 Aug 2009 18:38:10 GMT http://www.harlandeducation.com/bankubul/index.php?entry=entry090818-084036
NEW! REG 136 - Regulation H: Regulation H provides the requirements used to govern state member banks and state banks applying for admission to membership in the Federal Reserve System. In this course, you will learn about the general membership and branching requirements for state-chartered banking institutions in the Federal Reserve System. This course covers:

Membership and Branching Requirements for state-chartered banking institutions in the Federal Reserve System

Investment and lending limitations and requirements for member banks, including special flood hazard issues, real estate lending standards and insurance sales

Security requirements outlined for member banks

Functional Application of the course material which provides students with an opportunity to test the knowledge they have received using “real life” scenarios

The new course will be available after 4 p.m. Pacific Standard Time on Friday, August 14, 2009. The update will not affect learning or testing in any other areas of the University.

We continually strive to bring you new and exciting course content that adds value to your learning experience. Look for continuing updates throughout the year.

We hope you enjoy this addition to the University.

The Education Support Team]]> University Updates http://www.harlandeducation.com/bankubul/index.php?entry=entry090818-084036 The Education Support Team Tue, 18 Aug 2009 14:40:36 GMT http://www.harlandeducation.com/bankubul/index.php?entry=entry090724-131543 hes_support@harlandclarke.com.

The Education Support Team]]> Technical Support Bulletins http://www.harlandeducation.com/bankubul/index.php?entry=entry090724-131543 The Education Support Team Fri, 24 Jul 2009 19:15:43 GMT http://www.harlandeducation.com/bankubul/index.php?entry=entry090710-074217
UPDATE! REG 103 - Regulation D (Reserve Requirements): Regulation D is a monetary policy regulation, which specifies how financial institutions must classify accounts to meet the reserve requirements established by the FRB. This course provides an overview of Regulation D and how it relates to your financial institution.

This course has been updated to incorporate:

The FRB's revised restrictions on the type and number of transfers and withdrawals that may be made from savings/share deposits.

The FRB changes that authorize the establishment of excess balance accounts (EBA) at Federal Reserve Banks.

Regulation changes effective July 2, 2009.

The updated course is now available. The update will not affect learning or testing in any other areas of the University.

We continually strive to bring you new and exciting course content that adds value to your learning experience. Look for continuing updates throughout the year.

We hope you enjoy this addition to the university.

The Education Support Team]]> University Updates http://www.harlandeducation.com/bankubul/index.php?entry=entry090710-074217 The Education Support Team Fri, 10 Jul 2009 13:42:17 GMT