New Consumer Education Modules 
Harland Clarke is pleased to announce the release of new Consumer Education training modules.

Harland Clarke has completely revised and updated our Consumer Education package. This collection of consumer-focused training modules is a great way for your financial institution to provide consumers with up-to-date, critical financial information about some of the hottest topics in the market today.

All of our courses have been either revamped or newly created to provide you with the “latest and greatest” information available. We also continue to offer courses that assist younger people with learning about how to manage their finances properly as well as other critical information about general financial well-being. The following are just some of the topics included:

Loan Modification/HAMP
Foreclosures
HARP
Credit Card Rules
Identity Theft and Fraud

Additionally, there are new Spanish language modules that address many of the same issues available in English.

If you are a current Consumer Education subscriber, your modules will be automatically updated between March 22, and March 26, 2010.

This update will not affect the Online University.

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New! Reg 137 and Reg 138 
Harland Clarke is pleased to announce the release of new University content.

NEW! REG 137 - Regulation AA - Unfair or Deceptive Acts or Practices.
The Federal Trade Commission Act (FTC Act) requires each federal bank supervisory agency to institute procedures for handling consumer complaints involving unfair or deceptive acts or practices by financial institutions under its jurisdiction. Regulation AA is the result of this requirement for the Federal Reserve System. This course provides an overview of Regulation AA’s guidelines for unfair and deceptive acts or practices, and a comprehensive overview of the credit practices rule as found in Regulation AA and how it affects your financial institution.

NEW! REG 138 - Credit Card Accountability, Responsibility, and Disclosure Act (Credit CARD Act). In May 2009, the Credit Card Accountability, Responsibility, and Disclosure Act, or the Credit CARD Act, was enacted to amend the Truth in Lending Act (which implements Regulation Z). This Act limits when credit card issuers can increase interest rates and bans billing and payment practices that the Federal Reserve considers to be “unfair or deceptive.” This course covers how the law affects credit card rates, terms and fees, and the youth market, and discusses the credit card disclosure requirements, penalties for non-compliance, and other related information.

These new courses are now available. We continually strive to bring you new and exciting course content that adds value to your learning experience. Look for continuing updates throughout the year.

We hope you enjoy this addition to the University.

The Education Support Team
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Multiple University Content Updates 
Harland Clarke is pleased to announce the release of multiple University content updates in January and February 2010.

The following courses have been updated:

* REG 102 - Regulation CC (Availability of Funds and Collection of Checks Act)

* REG 104 - Regulation E (Electronic Funds Transfer Act)

* REG 105 - Regulation Z – Truth in Lending Act

* REG 109 - Children’s Online Privacy Protection Act

* REG 125 - Age Discrimination Employment Act

* REG 127 - Health Insurance Portability and Accountability Act (HIPAA)

* HSA 100 - Health Savings Account

* IRA 110 - IRA Training Program



We continually strive to bring you new and exciting course content that adds value to your learning experience. Look for continuing updates throughout the year.

We hope you enjoy this addition to the University.

The Education Support Team
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NEW/UPDATE! REG 500—Certification 
REG 500—Certification has been updated and broken into sections to provide a comprehensive review of the Compliance category in easier-to-manage segments.

One updated course and five new courses now provide comprehensive exams for all Compliance courses:


REG 500 – Certification REG 100 – REG 105
REG 501 – Certification REG 106 – REG 111
REG 502 – Certification REG 112 – REG 117
REG 503 – Certification REG 118 – REG 123
REG 504 – Certification REG 124 – REG 129
REG 505 – Certification REG 130 – REG 136


The updated course has replaced the existing course, and new courses are available as of December 9, 2009. This update did not affect learning or testing in any other areas of the University.

We continually strive to bring you new and exciting course content that adds value to your learning experience. Look for continuing updates throughout the year.

We hope you enjoy this addition to the University.

The Education Support Team
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UPDATE! REG 111 - Real Estate Settlement Procedures Act (RESPA)/ Regulation X 
Harland Clarke is pleased to announce updated University content to be released on Friday, October 9, 2009.

UPDATE! REG 111 - Real Estate Settlement Procedures Act (RESPA)/ Regulation X: The Real Estate Settlement Procedures Act (RESPA), or Regulation X, is a consumer protection law designed to assist account holders become better mortgage loan consumers. It provides regulations for settlement costs and procedures in a mortgage loan transaction. RESPA is enforced by the Department of Housing and Urban Development (HUD). . This course provides an overview of Regulation X and how it relates to your financial institution.

This course has been updated to incorporate:
All the latest regulatory changes to RESPA that will become effective on January 1, 2010, including providing links to samples of the new GFE and HUD-1 Settlement Statements.

A new Functional Application lesson, which provides students with an opportunity to test the knowledge they have received using actual “real life” scenarios.

Updated lesson and course reviews to reflect updated course content.

Doubled the pool of course exam questions. The updated exam will choose 20 questions randomly from the pool.

The updated course will be available after 4pm PST on Friday, October 9, 2009. The existing course will be unavailable from 2pm to 4pm PST on October 9 to facilitate the update. We apologize in advance for any inconvenience this may cause. The update will not affect learning or testing in any other areas of the University.

We continually strive to bring you new and exciting course content that adds value to your learning experience. Look for continuing updates throughout the year.

We hope you enjoy this addition to the University.

The Education Support Team
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